Return PolicyUpdated 4 months ago

U.S. RETURN POLICY
James Perse accepts online returns of non-sale, unworn/unwashed merchandise with original tags attached within 30 calendar days from the date of delivery. All products must be returned in its original packaging and with all related accessories included. Items in gift sets may not be separated and must be returned complete in its original packaging. All refunds will be applied to the original payment method. If you return a package that does not meet this criteria, it will be denied. All denied returns will not receive a refund and will be forfeited. Original shipping fees are non-refundable.

Please visit our Store Returns page if you wish to make a return of an online purchase at a James Perse store located in the United States. 

For more information, please contact our customer service department.

To initiate an online return please click here or contact customer service at [email protected] or at 866-466-0668.

All Sale Merchandise is Final Sale.
No returns or exchanges.  Previous purchases are not eligible for discount.  Sale items are ineligible for price adjustments.

All Face Covers (Mask and Bandana) are Final Sale.
No returns or exchanges.

Limited Edition Products (Longboards | Surfboards) are Final Sale.
No returns or exchanges.